I accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Return items back within: 21 days of delivery
Request a cancellation: before item has dispatched
It is my policy, unless they arrive damaged or defective, I can't accept returns for:
⦁ Custom or personalised orders
⦁ Items on sale
Conditions of return
You are responsible for return postage costs. If the item is not returned in its original condition, you are responsible for any loss in value.
In order for a refund or exchange,
you MUST include photos in the message or email.
Exchanges or Refunds will be given for the returned order.
Exchanges or refunds will be offered.
These times, are just an estimate, I will try my best to post your order as soon as possible
Estimated delivery times
United Kingdom: 1-3 weeks
North America: 2-5weeks
Australia & New Zealand 3-6 weeks
Jersey 3-5 weeks
Guernsey 3-5 weeks
Isle of Man 3-5 weeks
Customs and import taxes
You are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We ship to the UK, and worldwide! (Only certain countries, (don't post to Europe & Ireland inc. North) At check-out, please select your country. Postage will be added to your total.
(We have increased shipping times, to make sure your card(s) will get there.)
All orders are sent by Royal Mail. Please make sure your delivery address is correct! Orders are sent in an envelope. (Sometimes, they'll be sent in a used envelope. We like to recycle!)
Also, if you order one or more, and it is the same address; you will only pay for one postage. They will be sent altogether.
Please Note: If you live outside the UK, your country might charge you for duty and fees.